Data Deletion Instructions
This page explains how Unheard users can request deletion of workspace data associated with their account.
1. Sign in to your Unheard account.
2. Review the integrations and stored content tied to your workspace.
3. If you want linked publishing credentials removed immediately, open Settings and disconnect or remove any channels, feeds, webhooks, or related integrations you no longer want connected.
4. Use the Support button in the Unheard sidebar and send a request that clearly says you want your account and workspace data deleted.
5. Include the email address on the account and, if relevant, your workspace or team name so the request can be matched correctly.
If you no longer have access to the product, use the same contact channel through which you received access to Unheard and request account deletion. Include the email address associated with your account and any identifying workspace details you have available.
Once a deletion request is verified and processed, Unheard will remove the workspace data associated with your account, including stored drafts, scheduled content, connected channel records, and related workspace metadata, except where retention is required for security, fraud prevention, or legal compliance.
Requests are handled manually. We aim to process verified deletion requests within a reasonable timeframe and may contact you if we need more information to confirm ownership of the account.